Contact rzcakb™ Customer Care

Contact us for assistance with an order, product details, delivery, returns, payment questions, or use of the website. We can provide help based on the information available for the listed item and your order.

Customer Care Details

Email: service@rzcakb.com
Phone: 00852-7478633
Hours: 8:00 AM – 10:00 PM Daily

We aim to review inquiries during customer care hours. Response times may vary during busy periods, holidays, or when an inquiry requires additional order or carrier information.

For Faster Order Assistance

Please include your order number, the email address used at checkout, and the item name. For a delivery concern, include the tracking status. For an item that appears damaged, defective, or different from what you ordered, keep the item and packaging and send clear photographs with your description. Please do not email payment card numbers, passwords, or other sensitive credentials.

Order Changes and Cancellations

If you need to update an order or request cancellation, contact us promptly. We will check whether the order is still being processed. Changes cannot be guaranteed after an order has moved into fulfillment or has been handed to a carrier.

Business Information

Owner: Chen Hui
Company: Shanghai Lanqiguo Automotive Technology Co., Ltd.
Address: Building C, No. 888 Huanhu West 2nd Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, China